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WELCOME TO ORDERING FREEDOM

Congratulations on taking the next steps to ordering with ease with the Dilworth Coffee online ordering platform or (Portal). Below is a complete guide on how to get started with a list of resources to explain features of the online ordering.Once you have created an account (If you haven’t CLICK HERE) you can log into your new Portal account with this link : HERE – Be sure to save this under your bookmarked favorites for quick access.

When you first log into your account be sure to review and confirm your account details. To do so click My Account in the Quick Access Menu.

 Next look for My Addresses after this has been selected you will be able to add your address for your business by clicking Add Address in the upper right as shown bellow. Make sure you only enter in the first 5 digits of your zip code and not the +4.

After you added your Address locate and click the Saved Credit Cards Tab, here you will then add the credit card associated with your business that you make your purchases with. To add a card click the red button in the top right corner after you are on the Saved Credit Cards Tab

You are now ready to explore the freedom of online ordering with Dilworth Coffee! Click on the home button shown in the picture bellow and begin shopping by clicking on the shop tab.

If you have any questions please call your friendly Dilworth Coffee account representative. (800)-835-5943

-Setting up your account-

Step-By-Step Setup Click here!

-Logging in your account –

Step-By-Step Login Click Here!

Favorites and History Explanation

Adding Favorites and History FAQ

 

 

 

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Search & Brand Search

Easy to find products

a step-by-step overview on how to find any product on the Dilworth coffee online ORDERING platform!

Log into your DilworthCoffee.com Wholesale Account and navigate to the Shop under Products & Ordering.

Next, locate the categories tab on the left hand side and click BRANDS. This will create a drop-down menu.

The brands menu will allow you to navigate through all of our carried brands to either ad them to your cart or favorites list.

Another option that is available is to search for your item in the search tab located directly next to the home button.

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Dilworth Coffee Operating Hours & Pickup Zones

Dilworth Coffee Operating Hours & Pickup Zones

During the past few months as we all have dealt with the impact of the Covid-19 Pandemic, we have had to adjust our hours for staffing and business.  We have appreciated your patience and cooperation with us during these trying times.   We are pleased to announce that we returning to our permanent hours and resumption of other services Effective August 10, 2020 and August 24, 2020.

Effective August 17, 2020 our General Business Hours are as follows:

Open Close
Monday 8:30 AM ET 5:30 PM ET
Tuesday 8:30 AM ET 5:30 PM ET
Wednesday 8:30 AM ET 5:30 PM ET
Thursday 8:30 AM ET 5:30 PM ET
Friday 8:30 AM ET 1:00 PM ET
Closed Saturday/Sunday

General Business Hours

For customer service by telephone, email, online chat and other electronic means close approximately 30 minutes to closing times. For our business customers, we offer customer curbside pick ups at our loading zones on the following days and times:

Business Customers Loading Zone Pickup          Loading Zone  2
Start End
Monday 1:30 PM ET 3:30 PM ET
Tuesday 1:30 PM ET 3:30 PM ET
Wednesday 1:30 PM ET 3:30 PM ET
Thursday 1:30 PM ET 3:30 PM ET
Friday None None
Closed Saturday/Sunday

Customers should back up their vehicles into the loading zone and sound their horn to alert our crew to help load your order into your vehicle. Signs are posted to help guide you!

Effective, Monday August 24, 2020, we are again offering pick up for our retail customers.  This service is available Monday through Thursday from 1:30 PM to 3:30 PM ET at Loading Zone 1.  Please look for the signage and bell to ring for someone from our team members to assist you with your order.   For the safety of ALL our guests and team members, face coverings are required to utilize this pick-up service.  The option will be available on your retail order checkout at DilworthCoffee.com.

Retail Customers Loading Zone Pickup Loading Zone  1
Start End
Monday 1:30 PM ET 3:30 PM ET
Tuesday 1:30 PM ET 3:30 PM ET
Wednesday 1:30 PM ET 3:30 PM ET
Thursday 1:30 PM ET 3:30 PM ET
Friday None None
Closed Saturday/Sunday

 

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Labor Day Hours

Labor Day HOURS

Dilworth Coffee will be closed on Monday, September 7th, Labor day. Orders in by NOON Wednesday, September 2nd are guaranteed to ship or be ready for pick up After 1:30 Thursday, September 3rd. Orders in after NOON will ship on Friday, September 4th and may not arrive before the holiday. Dilworth Coffee closes at 1:00 PM on Fridays and there are no pickups that day.

If you have any questions please call your friendly Dilworth Coffee account representative. (800)-835-5943

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Adding Favorites

Adding to your Dilworth Coffee Online Favorites

Your Dilworth Favorites list is a great way to keep track of your favorite items, frequently ordered favorites, and create multiple favorite lists for different purposes! Below is a video and text walk through of how to add to and manage your favorites list!

LOG INTO YOUR ONLINE BUSINESS ACCOUNT

 

LOCATE A PRODUCT YOU WANT TO ADD TO FAVORITES

CREATE A NEW LIST OR ADD TO AN EXISTING ONE

TO VIEW FAVORITES LIST LOCATE MY FAVORITES IN THE QUICK ACCESS PANEL

YOUR NEW LIST HAS BEEN CREATED AND CAN BE ADDED TO CART ANYTIME! ( BE SURE TO CHECK BELOW FOR A VIDEO WALKT-THROUGH)

Video Walk-Through

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Online Ordering Is Now Available!

Dilworth Online Ordering

Online ordering gives you a convenient way to access your business account from a smartphone, tablet, or computer giving you the freedom to order your favorite Dilworth Coffee supplies and manage your business from ANYWHERE!

How to Sign up

If you have not received an invitation email yet or want to get started right away head on over to DilworthCoffee.com or directly apply by clicking here

For Step By Step Instructions See The Video or Text Below 

1. Under the wholesale tab select Wholesale Ecommerce Login

dilworth coffee

 

2.  Select Create a login for your account

create login

 

Next provide your most recent invoice information

1. Customer number is your account number
2. Invoice number with numbers only! Exclude the -IN

 

(3. Most recent invoice total)

Insert above information into the form

For more detailed step by step see the video tutorial above.

 

 

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THEY’LL KEEP YOU GOING, IF YOU CAN HELP KEEP THEM GOING!


STOP BY TODAY, AND PICK UP A CUP OF DILWORTH COFFEE TO-GO!
Keep your coffee routine going. With a little added social distancing. These guys are open and ready with curbside pickup. Whether you need a break from home, homeschooling or keeping the essentials of the world flowing, your favorite Dilworth Coffee drink is not far away.
Stop by. It will make our day.

CHECK THEM OUT ON FACEBOOK
FOR DETAILS ON HOURS AND OFFERING:

CHARLOTTE AREA

Dilworth Coffee Plantation Market, Charlotte, NC
Southern Touch Bakery Coffee Shop & Cafe, Charlotte, NC
The Southern Olive, Charlotte, NC
Zinincola, Charlotte, NC
Laurel Market, Charlotte, NC
Reid’s Fine Foods, Charlotte, NC
Coffee Cone Cafe, Charlotte, NC
Nova’s Bakery, Charlotte, NC
Cilantro & Ocha Time, Charlotte, NC
Zada Jane’s, Charlotte, NC
Cathy’s Coffee, Charlotte, NC

RALEIGH-DURHAM AREA

Nature’s Juice Bar and Cafe, Raleigh, NC
Alice Jules Coffeehouse, Raleigh, NC
Deja Brew Coffee House, Raleigh, NC
Tricia’s Espresso, Roxboro, NC
Beyu Cafe, Durham, NC
Wake Zone, Raleigh, NC
41 North, Wendell, NC
How’s It Bean, Garner, NC
Our Moments In Time, Holly Springs, NC

SC, TN, GA AREA

Mado Bakery, Rock Hill, SC
Creamy Cup, Tusculum, TN
Marvelous Grace Coffee, Greenville, TN
Daily Grind in Murphy, Murphy, GA
Inman Perk, Gainesville, GA

WESTERN NC AREA

Asheville Coffee Roasters, Asheville, NC
Earthling, Asheville, NC
Daily Grind and Wine, Murphy, NC
Earthling, Candler, NC
Island Spice & Wine, Monroe, NC
Coffee Mill in Lewisville, Lewisville, NC

EASTERN NC AREA

The Coffee Scene, Fayetteville, NC
Smash Waffle, Greeneville, NC
Rude Awaking, Fayetteville, NC
Detour Coffeebar, Fayetteville, NC

NORTHEAST AREA

DC Coffee and Tea, Mifflinburg, PA
Mississippi Grounds, Cleveland, MS
Jefferson’s, Hoboken, NJ

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Savings At Dilworth

To help ease the sting of being quarantined (chained at home as some are calling it) we are offering a 30% discount on our web retail orders $40 or more until the pandemic passes. Just enter the code HOME prior to checkout in the appropriate box and you will receive 30% off your entire cart. We do offer flat rate shipping based upon dollar size of an order and free freight for orders over $100.  We encourage you to use this as an opportunity to shop from the comfort of your home to try some of our delicious, small batch roasted coffees we have sourced from around the world.  Please allow 1-2 business days to process your order. For any questions or if you need any help with your order, please call us 866.849.1682 or email at orders@dilworthcoffee.com. 

We will all get through this historic time together and come out stronger on the other side. We wish and hope the best for you and your family’s good health.

Your Dilworth Coffee Team.

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Temporary Operating Hours

To All of our Dilworth Coffee Friends and Family.

With the impact of Covid 19 upon all our customers, team members’ families and our suppliers, we are decided to temporarily adjust our operating hours effective Monday, March 23.2020.  This may cause delays in order confirmations.  We are working to still maintain the standard wholesale and retail order cut-off and lead times.  We will advise you of any difficulties, but please allow some extra time if possible.

We will open at 930 Am. ET and close at 4 PM ET. We apologize for any inconvenience this may cause you, but want to ensure we can provide great coffees and services to you,

Dilworth Coffee