Tag: barista craft

Heads Up Customer Service

Heads Up Customer Service

When you walk into a Dilworth Coffee store, you’ll likely notice something a bit different with our baristas: great customer service starts with eye contact. There are many aspects to being an outstanding barista. Some of them require intensive training and in-depth coffee knowledge—and these are things all Dilworth Coffee baristas have; but one of the most important aspect of…

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What Makes a Great Barista?

What Makes a Great Barista?

What makes a great barista? To answer this extremely important question, we asked Brady Butler, one of Dilworth Coffee’s expert barista trainers: What is the barista’s primary responsibility? When our guests walk through the door of their neighborhood coffeehouse, they are trusting the staff to give them an excellent coffee experience from the first greeting until the last sip. Fulfilling…

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