The short answer - all the places good beans are grown. So whether you’re looking for a big-bodied Sumatra coffee, the flavor diversity in beans from Africa, or a more mild Latin American bean, we’ve got you covered.

Of course. And we take great pride in roasting small batches - just enough for a day or two - to ensure the proper roast by bean and guaranteed freshness. That is what makes Dilworth, Dilworth after all.

Blends are pairings of different coffee beans. By combining unique characteristics from single origin coffees like body, acidity and flavor, we create flavorful blends that pair well with different tastes, dayparts and occasions. It ensures our lineup is fresh and exciting.

Many roasters use less expensive beans and cover them with flavor to mask the lower quality. For us, flavored coffees are a specialty. We use high quality beans and add flavoring extracts after roasting to create delicious, interesting, and memorable flavors time and again.

Although there is a science to making a great cup of coffee, it’s not rocket science. For tips to getting things right at home, visit the “learn” page and enjoy.

Whole bean coffee can stay fresh for six weeks to two months.  Ground coffee stays fresh for about three to four weeks. But like almost everything else, “fresher is better.”

Extreme temperatures and exposure to air are the enemies of good-tasting coffee.  Store your coffee at room temperature, sealed in the bag it came in or in an air tight container.

We recommend whole bean coffee, just because it stays fresher longer. But it’s really a matter of freshness and convenience. That said, when ordering flavored coffee, you might want to have us grind it, otherwise your home grinder might permanently hold on to that flavor.

For regular drip coffee makers and most pour overs ,you should grind the coffee to a fine consistency like table salt to get the most flavor.  Other courser grinds are best for other brewing techniques, like a French Press.

It’s really up to you.  You can use any coffee to make a cold version, but we have specially developed On the Rocks iced coffee and Cold Brew filter packs to help get the best tasting cold coffee.

Find out some tips and tricks for making iced coffee at dilworthcoffee.com/learn

I want nothing to stand between you and some of my brew. You can order retail coffee online through the website by visiting www.DilworthCoffee.com.

You may also purchase coffee at any of our Dilworth Coffee storefronts. Web offers, promotions, and some products may not be available at these Dilworth Coffee storefronts. These are independently owned and licensed stores.

Wholesale business orders may also be placed by our online business ordering portal, telephone or email during normal business hours (Monday through Friday, 8:00 am – 5:00 pm ET).  All orders NOT placed by telephone will be confirmed prior to being fulfilled.

Toll-free phone – (800) 835-5943
Local phone – (919) 881-8271
Email – orders@dilworthcoffee.com

If you have an issue, please give us a call at (800) 835-5943 or email us at orders@dilworthcoffee.com as soon as possible, and we will help to resolve the issue.

It can take as long as a week for us to roast and fulfill your order, and for it to arrive at your door.  If you have any questions please call us at (800) 835-5943 or email us at orders@dilworthcoffee.com.

For online web retail orders, you may set up an account during checkout process. Once setup, you can maintain your billing, shipping, and payment information to safe you some time in future web orders.

For wholesale orders, please call a Customer Care Associate at (800) 835-5943 to set up a wholesale business account.

For online orders, you can select your shipping method at checkout. We prefer to use FedEx Ground, UPS, or USPS and they might need 2-7 days to do their thing. We’ll send an email with tracking information at time of shipping if you provide us your email.

Sure. We’d love to hand-over your order in-person if you stop by our HQ at 4320 Delta Lake Drive, Raleigh, NC 27612 from 9am-3pm any weekday. Just give us a couple days to roast and package your coffee for pickup, and a team member will notify you by email or text message that your order is ready for pickup.

Plastic works, we accept Visa, MasterCard Discover, and American Express.

There are few things more disappointing in life than waiting by the door for some Dilworth deliciousness to arrive, and then have an issue.  Alas, things happen.  But rest assured, we’ll do all we can to make it right.  Just contact us at (800) 835-5943 or by email at orders@dilworthcoffee.com to report the situation so we can get the issue corrected quickly to your full satisfaction.

We cannot accept returns on coffee as, it’s perishable.  However, if you have any issues with your coffee or problems with your order, please contact us at orders@dilworthcoffee.com within 5 days of receiving your order so we can fix any issues.

Our coffee is naturally nut-free and gluten-free, and we do not process any other food products in our Raleigh, NC roasting facilities

All coffee shipped from our Raleigh, NC roasting facility is Kosher-certified by AKC.